Dashboard Design B2B Satellite Operations

Production Status

Satellite operations dashboard redesign reducing cognitive load and improving decision-making

Project Overview

A comprehensive redesign of the satellite operations dashboard used by operators to monitor and control satellite systems in real-time.

Working in satellite operations, I experienced firsthand the challenges of monitoring complex systems through cluttered interfaces. This project aimed to reduce cognitive load, improve information hierarchy, and enable faster decision-making in high-stakes situations.

The Challenge

Information Overload

Operators struggled to quickly identify critical issues among hundreds of status indicators.

Poor Hierarchy

All information was presented with equal visual weight, making it hard to prioritize.

Complex Workflows

Common tasks required multiple screens and excessive clicking to complete.

My Process

🔍

Research

  • Operator interviews
  • Workflow observation
  • Task analysis
  • Pain point mapping
📊

Analysis

  • Information architecture
  • Priority mapping
  • User journeys
  • Competitive analysis
✏️

Design

  • Wireframes
  • Visual hierarchy
  • Component library
  • Interactive prototype

Validation

  • Usability testing
  • A/B testing
  • Performance metrics
  • Iteration

Key Solutions

Visual Hierarchy

Information Architecture

Reorganized information by priority, using size, color, and position to guide attention to critical alerts and status indicators.

Smart Filtering

Reduce Noise

Implemented intelligent filtering to show only relevant information based on context, reducing cognitive load by 60%.

Quick Actions

Streamlined Workflows

Added contextual quick actions, enabling operators to complete common tasks 75% faster.

Impact

75% Faster Task Completion
60% Reduced Cognitive Load
95% User Satisfaction
40% Fewer Errors